Diane's beauty business — out of the kitchen, into the garden

watch yourself it's not snow around here i'm wearing material shoes in this wet weather so this is where your base now this is where i'm based now yeah um and since i've had it since may i've probably quadrupled in size what the number of customers yeah yeah yeah so um everything's so much easier now i'm not pulling stuff out on a daily basis and putting it back because you've got a day job as well i do yeah i work full time so you're doing this in the evening yeah brilliant the bonus of this is like i say in the kitchen i had to put things out for a particular night that i was doing stuff but i don't want to have that out all night then pull it away the nails would have to do the same thing as in this i can just get on with it every day without worrying about getting all the stuff back out and so it's brilliant for me and in actual fact a lot of customers that come here say you'd never think it was a studio in my back garden when they're in here they actually feel like it's a salon right so it's definitely improved my business no end well that's fantastic thanks for that

I we just discussing how you advertise and what what do you do is it just Facebook what you saying um yeah well I have my own looks lovely Facebook page it's called looks lovely looks lovely yeah um I I have that and I put offers on and special deals or let them know what new treatments I've got or that type of thing um but generally most of my business comes from word of mouth it's always somebody who I've done who's got a friend to come to me that's how I've worked I've found I have a lot more um from recommendation than I do for real Facebook Facebook's good to get your name out there and be known but a lot of people come to you when they've heard that you're good from somebody else is what I found yeah it's always somebody I know so did you say you pay for the Facebook it's not a free one it's an annual it's an annual subscription that I I I put to Facebook i58 a year or something like that um my friend who's um very good on the old website and she was actually build on my own website as well she done the the looks lovely page um and yeah and that's what I've been working on I haven't really got my my own website up to date and fully running just yet you don't need to I don't really not at the moment um I've put quite a lot of likes on Facebook so if I want a message to get out there I can do and I think a lot of people do use Facebook more than probably do anything else yeah so as long as I can attract all the local people which I want then that's all I really need and I've what age groups do you do you do are varied probably from 18 years old um I'm just thinking the young kids are definitely on Facebook aren't they yeah they are yeah whereas the older generation probably AR so much and they probably do treatments up to about 65 year old women right really um and that's generally from Word of Mouth recommendations yeah so it's quite a vast range and you find you 18 to 21 year olds are generally here for the hair weeds and the lashes and onwards are probably for shellacs or nail extensions right so yeah different for different age groups really thank you

so how's this going is is this false nails then is it no this is um it's called CND D shellac basically it acts it's similar to a gel which you have to cure under the UV light um and it it's a nail polish really that doesn't chip doesn't smudge and it should be on fingers for at least two weeks um yeah so it's uh so this is just on Karen's normal nails it is it is indeed yeah so does a lady need to look after her nails before she has this done no she can just turn up with with the nails how they are I'll give them a a mini manicure a file in a bu in a shape and I push back the cuticles and then I start the treatment which consists of a base coat a color coat another color coat and a top coat and every stage is cured under the under this UV light here all right wow looks very high tech doesn't it that's great thank you